Shipping & Delivery Policy
What is the cost of shipping?
For all orders above Rs 1000, the shipping charges are free and for orders below Rs 1000, a shipping charge of Rs 60 is applicable. Additional reverse & forward shipping charges will be levied for pickup of the correct piece and shipping back the wrong piece.
How long will it take for the order to reach me?
Please refer to the product page for estimated shipping and delivery timelines for your orders.From the time of order placed,it takes about 5-7 business days to reach you.If you have placed an order with multiple items, please note that your items may arrive in multiple shipments.The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control.We will keep you informed in case of any delays.
What can I do if my order dispatch is delayed?
We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write to us at hello@chasehaul.com and we will try our best to resolve your issues.
My order has been shipped. Can I track it?
Once your order has been dispatched, you can track the order from the My Order section.You can track the status of your package 24 hours after your order is dispatched from our warehouse or vendor location. A mail will also be sent by our logistics partner- Shiprocket with tracking details.